Terms and conditions

Carte professionnelle Transactions sur immeubles et fonds de commerce n° CPI 0605 2018 000 024 590 issued by the CCI Nice Côte d’Azur.

110,000 financial guarantee: QBE Europe SA/NV, Tour CBX, 1 Passerelle des Reflets, 92913 Paris La Défense Cedex.

Professional liability: Sérénis Assurances SA, 25 rue du Docteur Abel, 26000 Valence.

We receive no funds other than our fees.

Access to, consultation and use of the website are subject to unreserved acceptance of these General Conditions of Use and Privacy Policy.

© ESTATE PRESTIGE : All reproduction, translation and adaptation rights reserved for all countries. The French Act of 11 March 1957 forbids copies or reproduction intended for use other than that which reserved by the copyist; any full or partial reproduction, by any means whatsoever, without the agreement of the author or their successors in title is illegal and constitutes an infringement sanctioned by Articles 425 et seq. of the French Penal Code.

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Intellectual property

All the elements making up the website (texts, graphics, software, photographs, images, sounds, plans, names, logos, trademarks, various creations and protectable works, databases, etc.), as well as the website itself, are subject to French and international legislation on copyright and related rights, in particular articles L. 122-4 and L. 122-5 of the French Intellectual Property Code.

These elements are the exclusive property of ESTATE PRESTIGE, with the exception of elements created by external contributors who have not transferred their copyright or related rights.

To this end, the site user agrees in particular to refrain from:

• To use or question ESTATE PRESTIGE on behalf of or for the benefit of others
• To reproduce in number, for commercial purposes or not, creations, information, classified ads or photographs present on ESTATE PRESTIGE
• To integrate all or part of the site’s content into a third-party site, for commercial or non-commercial purposes
• To use a robot, in particular of exploration (spider), an application of research or recovery of Internet sites or any other means allowing to recover or index whole or part of the contents of the Site except in the event of authorization express and precondition of the limited liability company ESTATE PRESTIGE
• Copy information onto media of any kind that can be used to reconstitute all or part of the original files

Any unauthorized use, reproduction, representation or adaptation of a page or an original element of the site constitutes an infringement of copyright, for which the author will be held civilly and criminally liable. It may also lead to a violation of image rights, personal rights or any other rights and regulations in force.

ESTATE PRESTIGE sarl reserves the right to take legal action against persons who fail to comply with the prohibitions contained in this article.

Warranties and liabilities

ESTATE PRESTIGE makes every effort to ensure that the information published on this site is accurate and up-to-date, and reserves the right to correct the content at any time without notice. Furthermore, the information is provided “as is” and, to the fullest extent permitted by applicable law, without warranty of any kind, either express or implied. Consequently, Knight Frank E.N. declines all responsibility:

• For any imprecision, inaccuracy or omission concerning information available on the site
• For any damage resulting from fraudulent intrusion by a third party leading to a modification of the information made available on the site
• For any virus or other dangerous component likely to affect the site or the server that makes it available
• For any malfunction of the site
• And more generally, for any damage, direct or indirect, whatever the cause, origin, nature or consequences, related to access to the site and its use, to the fullest extent permitted by applicable law

Information about our agency fees

In accordance with the provisions of Articles 6-III and 19 of the Law for Confidence in the Digital Economy, as well as the decree of January 10, 2017 relating to consumer information by professionals involved in a real estate transaction. Please note that our fees are available on our website, or upon request by e-mail, post, telephone or via our contact form.

Policy related to telephone canvassing

We inform you of your right to register on the opposition list for telephone canvassing and suggest that you register on Bloctel.

Bloctel is the opposition list for telephone canvassing on which any consumer can register free of charge in order to no longer be canvassed by telephone by a professional with whom he or she has no current contractual relationship, in accordance with Law No. 2014-344 of March 17, 2014 relative to the consumption.

The law specifies that it is forbidden for any professional, directly or through a third party acting on his behalf, to canvass by telephone a consumer registered on this list, except in the cases enumerated by the law.

Learn more

Dispute – Mediation

In the event of a dispute relating to the proper execution of the sales mandate, an amicable solution over any legal action will above all be pursued. Furthermore, to process a complaint, the Principal can get into contact with the person responsible for handling all the internal complaints at the following email address:

• contact@estateprestigekf.com

In the event of a response deemed unsatisfactory or in the absence of a response within 15 days, and in accordance with article L 611-1 of the consumer code, the Principal is informed that he has the possibility to contact a consumer mediator under the conditions of article L 611-1 et seq. of the consumer code.

The Principal may send a letter to the mediation service, at the current address:

• Association MEDIMMOCONSO
  1 allée du Parc de Mesemena
  Bât. A – CS 25222
  44505 La Baule Cedex

Website:

• Submit a complaint – MedImmoConso

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Why do we collect your data?

All data that we collect and hold about you as an individual, which might include your name, address, email and telephone number, is held and processed by us in accordance with the law and in accordance with our Privacy Statement. This means that Knight Frank will only ever use your Personal Data for the purposes for which it is collected and only keep it for as long as necessary to fulfil those purposes (unless legally obliged to keep it for longer).

Since you are interested in buying or renting property, we will only use your Personal Data in order to help you find your desired property (unless you tell us otherwise). We will also ask for your consent to send you marketing information and inform you about our other services.

Who do we share your data with?

Estate Prestige respects your privacy and therefore will never sell your personal data to anyone for any reason. In fact, there are only three circumstances in which we will share your Personal Data with third parties, these are:

• When we are required by law or court order to share your Personal Data, this might include background checks (such as credit reference checks through agencies) or fulfilling other regulatory purposes
• When you tell us to share your Personal Data or otherwise give us your express consent to share it, for example, where you ask us to share your details with your solicitor, bank or mortgage advisor
• When the nature of the services we are providing to you requires that we share your personal data, for example, if you want to view property, we will likely have to share your name and details with the vendor/landlord or building managers

If ever you want us to, we will promptly provide you with details of exactly who your Personal Data has been shared with and why.

How do we store your data?

When you provide us with your Personal Data we will process it using our systems, meaning your details will be inputted into our secure databases and/or the databases of the third-party services we use. We have security in place to ensure that your data is not lost, stolen, accessed by unauthorised third parties, or tampered with in any way. Internally, your personal data will only be accessible by those members of our staff that have a need to see your data (which will depend on the nature of the services we are providing to you).

Are we allowed to do this?

Absolutely. For most processes we have what is called “legitimate interests”, for almost all others we will rely on your “consent”, sometimes, we have to process your Personal Data because of “legal obligation”.

Learn more about Personal Data held by Estate Prestige

For further information concerning what Personal Data Estate Prestige holds about you, how you can access it and our use of Personal Data generally, please read Knight Frank’s Privacy Statement or email our Data Protection Officer:

• contact@estateprestigekf.com

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Personal data – Privacy policy

Personal data collected is processed for ESTATE PRESTIGE whose head office is located at: 12 boulevard de la Croisette, Le Gray d’Albion – 06400 Cannes. ESTATE PRESTIGE is the sole recipient of the data collected, which will be stored for the Company business lifetime. Pursuant to Article 13 of the Regulation of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, you have the right to withdraw your consent to the processing of your data at any time, you have the right to access your data, to rectify it in cases where the data is inaccurate or incomplete and you have the right to data portability.

You have the right to obtain the erasure of your personal data, without undue delay, provided you can justify one of the following reasons:

The personal data is no longer required for the purposes for which it was collected or if it is processed in another way. Following the use of your right to withdraw consent and in the event that no other legal basis for data processing exists. Following the use of your right to object and in the event that no compelling legitimate ground exists for keeping the data processed. Following the illegal processing of your data. Pursuant to a provision of EU law or French law.

Likewise, you have the right to obtain processing limitation pursuant to the following conditions:

If you dispute the accuracy of the data collected over a period enabling our Company to check the accuracy of the aforementioned data. In the event of illegal data processing and if you object to data erasure and, in lieu, request limitation of its use. In the event that our Company no longer requires the data for processing purposes but said data is required by you for establishing, exercising or defending legal claims. In the event that you object to processing during data checking as to whether the legitimate grounds pursued by our Company prevail over yours.

Finally, you can object to the processing of your personal data on grounds relating to your particular situation. In this case, our Company will refrain from processing your data unless it proves that compelling legitimate grounds exist for processing which prevail over your interests, rights and freedoms or for establishing, exercising or defending legal claims.

In all cases, your request must be addressed to our Company by postal mail to:

• ESTATE PRESTIGE SAS 12 boulevard de la Croisette Le Gray d’Albion 06400 Cannes

Or by email to the following address:

• contact@estateprestigekf.com

You have the right to lodge a complaint before an independent data protection authority.

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Cookies

To ensure this site works correctly, we are occasionally obliged to store small data files on our users’ devices. Most websites do likewise.

A cookie is a small text file which websites store on your computer or mobile device when you visit them. It allows these sites to memorize your actions and preferences (username, language, font size and other display settings) for a given time, so that you do not have to re-specify this information each time you visit these sites or browse from one page to another.

How do we use cookies?

Our site uses cookies required for our site to work correctly. These enable us to enhance your browsing. These cookies may be used for example to (non-exhaustive list): to save your preferences concerning the cookies permitted, to save the language of your choice in order to display the appropriate content, to leave your user account logged in to facilitate your browsing during your next visit, etc.

In addition, additional cookies (which you can choose to accept or reject on a case-by-case basis) enable us to collect anonymous browsing data. These cookies enable us to measure the audience of our website, the number of visits and any errors in order to constantly improve the user experience. The information contained in these cookies is not intended to identify you personally, and we have full control over the data. These cookies are never used for purposes other than those indicated here.

How can you manage cookies?

You can manage and/or remove cookies as you so wish. To find out more, please visit aboutcookies.org.

You have the right to remove all cookies already stored on your computer or device and to change the settings of most browsers so they block them. If, however, you choose to do so, it is recommended that you specify some preferences yourself each time you visit a site; some services and features may become inaccessible in the event that you block/remove cookies.

Moreover, our site features a built-in cookie management panel. This enables you to set your preferences freely for cookies used on our site (accept all cookies, refuse all non-essential cookies, choose cookies to accept/refuse on a case-by-case basis).

To access the cookie management panel, you can:

• Open the panel directly (click this text)
• Add “#cookies” to the end of any URL (web address) for the currently-used site
• Click the “Customize” button on the cookie banner at the bottom of the screen before choosing your preferences for cookies to be used

If the cookie banner is not displayed at the bottom of the page, this means that you have already interacted with it and have managed your preferences. The tool is nonetheless always accessible if you follow the instructions above.

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Third-party services

Google reCAPTCHA

To protect the various forms on our site, we use Google’s reCAPTCHA service.

This service may deposit one or more cookies on your device.

The cookies placed by the reCAPTCHA service are purely functional and do not allow us to collect any personal data about you.

Google Analytics

For the purposes of tracking and analyzing traffic on our website and subject to your prior acceptance of the associated cookies, we use Google Analytics.

This service makes it possible to differentiate between visitors and to compile statistics on the use of the site by visitors, such as the number of pages visited, the frequency, duration and recurrence of visits.

You can use our built-in cookie management panel to manage your preferences concerning Google Analytics.

Brevo

We use Brevo as our CRM (Customer Relationship Management platform).

This service may deposit one or more cookies on your device.

Forms

When interacting with certain forms on our site and in accordance with the RGPD, Brevo will collect, subject to your explicit consent, only the personal data that you have explicitly indicated within the fields of the form in question.

Live chat

The chat window available at the bottom right of our site is a service provided entirely by Brevo and is therefore governed by the Brevo Privacy Policy.